Welcome to Jordans Power Step Shop (“we”, “us”, or “our”) at airjordan-shoes.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Our Customers

Jordans Power Step Shop caters to sneaker enthusiasts worldwide who appreciate premium athletic footwear from top brands like Nike, Adidas, and Air Jordan. Our products and services are designed for individuals who value authenticity, quality, and exceptional customer service in their sneaker purchases.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on our site.

2.2 User Responsibilities

  • Provide accurate and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Not use our site for any illegal or unauthorized purpose
  • Comply with all applicable laws and regulations

2.3 Prohibited Activities

You may not:

  • Use bots, scrapers, or other automated means to access our site
  • Attempt to circumvent security measures
  • Resell products purchased from our site for commercial purposes without authorization
  • Infringe on our intellectual property rights

3. Products and Services

3.1 Product Authenticity

Every pair of sneakers sold on our site undergoes rigorous authentication to ensure you receive 100% genuine Nike, Adidas, and Air Jordan products.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Product Descriptions

We strive for accuracy in product descriptions, colors, and images but cannot guarantee that your device’s display will match the actual product.

Note: Due to the nature of authentic sneakers, minor variations in materials and craftsmanship may occur and do not indicate counterfeit products.

4. Orders and Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending you an order confirmation email. All orders are subject to verification and availability.

4.2 Pricing

Prices are shown in USD and exclude applicable taxes and shipping fees unless otherwise stated.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipment
  • Free Shipping (orders over $50): Delivered via EMS within 15-25 business days after shipment

5.2 International Shipping

We ship globally except to some Asian regions and remote areas. International customers are responsible for any customs fees or import taxes.

5.3 Delivery Issues

If you experience delivery problems, please contact us immediately at [email protected].

6. Returns and Exchanges

6.1 Return Eligibility

You may return unworn sneakers in original packaging with all tags attached within 15 days of delivery. The following are non-returnable:

  • Socks and intimate apparel (for hygiene reasons)
  • Items without original packaging or tags
  • Worn or damaged items

6.2 Return Process

  1. Email [email protected] within 15 days of delivery
  2. Include your order number and reason for return
  3. Wait for return authorization (within 2 business days)
  4. Ship items back using a trackable method (return shipping at your expense unless due to our error)

6.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6.4 Exchanges

We offer size/color exchanges for unworn sneakers within 15 days of delivery, subject to availability.

7. Intellectual Property

All content on our site, including logos, images, and product designs, are the property of Jordans Power Step Shop or our brand partners and protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Jordans Power Step Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Customs delays or fees for international shipments

Our maximum liability for any claim related to our products or services is limited to the purchase price of the item in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our site with a new effective date.

11. Governing Law

These Terms shall be governed by the laws of the State of Arizona, USA, without regard to conflict of law principles.

12. Contact Us

For questions about these Terms or our services, contact us at:

Jordans Power Step Shop
3405 Elk Rd Little, Tucson, US 85705
Email: [email protected]